Privacy Policy

Last updated: [04 January 2026]

This Privacy Policy explains how Willo Technologies Oy ("we", "us", "our") collects, uses, stores, and protects personal data when you visit our website or interact with us online.

We are committed to protecting your privacy and complying with the EU General Data Protection Regulation (GDPR) and other applicable data‑protection laws.


1. Data Controller

Willo Technologies Oy
Business ID: 3492043-8
Registered address: Otakaari 5, 02150 Espoo, Finland
Email: privacy@willo.tech

Willo Technologies Oy is the data controller responsible for the processing of personal data described in this policy.


2. What Personal Data We Collect

We only collect personal data that is necessary for specific, explicit, and legitimate purposes.


2.1 Newsletter Subscriptions

When you subscribe to our newsletter, we collect:

  • Email address
  • Optional information you choose to provide (e.g. name)

2.2 Contact and Other Forms

When you submit a form on our website (e.g. contact, partnership, careers, or general enquiries), we may collect:

  • Name
  • Email address
  • Company name
  • Message content
  • Any other information you voluntarily provide

2.3 Website Usage Data (Cookieless Analytics)

We use privacy‑friendly analytics that do not use cookies or similar tracking technologies. This data may include:

  • Page views and navigation paths
  • Approximate location (country or region level)
  • Device type, operating system, and browser

This information does not identify you personally.


3. How We Use Your Data

We process personal data for the following purposes:

  • To send newsletters and updates you have requested
  • To respond to enquiries and communicate with you
  • To improve our website, services, and user experience
  • To comply with legal obligations

We do not sell personal data or use it for automated decision‑making or profiling that produces legal or significant effects.


4. Legal Bases for Processing

Under the GDPR, our legal bases for processing personal data include:

  • Consent – for newsletter subscriptions and optional communications
  • Legitimate interests – for responding to enquiries and improving our website
  • Legal obligations – where processing is required by law

You may withdraw consent at any time (see Section 9).


5. Data Storage and Processing Locations

5.1 Email Marketing (Mailchimp)

Newsletter subscription data is stored and processed by Mailchimp , which acts as a data processor on our behalf. Mailchimp may process data outside the EU using appropriate safeguards such as Standard Contractual Clauses.


5.2 Website Forms and Submissions

Other form submissions are stored in a database located within the European Union and hosted via Cloudflare infrastructure.


5.3 Analytics (Plausible)

We use Plausible , a cookieless analytics service that does not collect personal data or use cookies.


6. Data Retention

We retain personal data only for as long as necessary:

  • Newsletter data: until you unsubscribe
  • Contact and enquiry data: for as long as needed to handle the enquiry and for a reasonable follow‑up period
  • Legal or compliance data: as required by applicable law

Data is periodically reviewed and deleted when no longer necessary.


7. Data Sharing and Transfers

We only share personal data with trusted service providers who process data on our behalf and under contractual obligations, including:

  • Email service providers
  • Cloud and infrastructure providers
  • Subcontractors

We do not share personal data with third parties for marketing purposes.


8. Data Security

We implement appropriate technical and organisational measures to protect personal data, including:

  • Secure EU‑based data storage
  • Access controls and encryption where appropriate
  • Use of reputable infrastructure and service providers

Despite these measures, no method of transmission over the internet is completely secure.


9. Your Rights

Under the GDPR, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Restrict or object to processing
  • Withdraw consent at any time
  • Lodge a complaint with a supervisory authority

In Finland, the supervisory authority is the Office of the Data Protection Ombudsman .

To exercise your rights, contact us at: privacy@willo.tech


10. Third‑Party Links

Our website may contain links to third‑party websites. We are not responsible for their privacy practices or content.


11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, with the date of the last update indicated above.


12. Contact Us

If you have questions about this Privacy Policy or our data‑processing practices, please contact:

Willo Technologies Oy
Email: privacy@willo.tech